This Cookie Policy explains how Berghausener Blumentopf GmbH & Co. KG (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website, www.terranestpot.com.
1. Understanding Cookies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to ensure the functional integrity of our website, understand how visitors interact with our pages, and provide a seamless browsing experience.
2. Your Consent and Control
In accordance with European and German data protection regulations, we operate on an opt-in basis for all non-essential cookies.
- Voluntary Choice: When you first visit our website, a Cookie Banner will appear.
- Active Consent: We will only deploy non-essential cookies (such as those for analytics or preferences) if you explicitly click the “Accept” button.
- Withdrawal: You may modify your preferences or withdraw your consent at any time through your browser settings or the dedicated link in our website footer.
3. Categories of Cookies We Use
A. Strictly Necessary Cookies
These are essential for the operation of the website. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
B. Functional and Analytical Cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
C. Third-Party Cookies (Payment Processing & Security)
To facilitate a reliable checkout experience and to prevent fraudulent activity, our website utilises third-party services. Specifically, Stripe sets cookies to manage payment processing and to detect and prevent fraud. These cookies are vital for maintaining the integrity of the transaction process and ensuring the stability of our commercial operations.
4. Cookie Retention Periods
Data retention is managed based on the purpose of the cookie, adhering to the principle of data minimisation:
- Session Cookies: These are temporary and expire once you close your browser. They are typically used for maintaining your shopping basket or session state.
- Persistent Cookies: These remain on your device for a set period or until you delete them manually.
- Analytical Data: Typically retained for a duration of 12 to 24 months to allow for year-on-year traffic comparisons.
- Security & Fraud Prevention (Stripe): Retained for the period necessary to fulfil legal obligations and ensure transaction monitoring, usually not exceeding 12 months unless required by statutory limitation periods.
5. Data Protection and International Transfers
As we serve customers in the European Union and the United States, we ensure that any data processed via cookies is handled with high levels of care. For users in the United States, this policy serves as a notice of our data collection practices under applicable state laws. For users in the EU/Germany, your data is processed in compliance with the General Data Protection Regulation (GDPR).
6. Accuracy of Information
We endeavour to keep our cookie inventory updated. Please note that third-party providers (like Stripe) may update their cookie structures to improve security or functionality. We monitor these changes to ensure our disclosures remain representative of our digital environment.
7. Contact and Corporate Identity
This website and its cookie practices are managed by:
Berghausener Blumentopf GmbH & Co. KG
Address: An der Landstr. 12 -14, 40764, Langenfeld
HRB: Amtsgericht Düsseldorf HRA 22811
Email: flowerpot@terranestpot.com
Telephone: +49 217375555